FAQ

Frequently Asked Questions

1. How long does shipping take?

All orders are processed within 1–3 business days. Once shipped, delivery typically takes 7–15 business days depending on your location.

2. How much does shipping cost?

We offer free shipping on all orders — no minimum purchase required and no hidden fees at checkout.

3. How do I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly through the carrier's website. If you haven't received a tracking email within 3 business days of placing your order, please contact us at support@weararena.shop.

4. What is your return policy?

We want you to love what you ordered. If you're not completely satisfied, please reach out to our support team at support@weararena.shop within 30 days of receiving your order and we'll work with you to make it right.

5. Is it safe to shop on WEARARENA?

Absolutely. Our store uses industry-standard SSL encryption to protect your personal and payment information. We never store your full card details, and all transactions are processed through secure, trusted payment gateways.

6. What payment methods do you accept?

We accept all major credit and debit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal and other secure payment options available at checkout.

7. Can I change or cancel my order after placing it?

We begin processing orders quickly, so changes or cancellations may not always be possible. Please contact us as soon as possible at support@weararena.shop or call (415) 555-6927 and we'll do our best to accommodate your request.

8. I haven't received my order — what should I do?

If your order hasn't arrived within 15 business days of shipping, please contact our support team at support@weararena.shop with your order number and we'll investigate right away.